Calabrio

Address:

241 North 5th Avenue
Suite 1200
Minneapolis, MN 55401

Phone:
(855) 784-2807

Website:
https://www.calabrio.com/

Categories:
Software Development

CUSTOMER EXPERIENCE INTELLIGENCE

Illuminate compelling insights and enrich human interactions with a complete workforce engagement management suite.

CALL RECORDING Amazingly clean and simple. Capture and retrieve calls quickly and accurately. Never miss a call.

QUALITY MANAGEMENT Access and evaluate 100% of your customer interactions. Gain powerful performance insights.

WORKFORCE MANAGEMENT More than optimized staffing levels, modern tools improve predictability and performance.

CALABRIO ANALYTICS Integrate multichannel customer input to gain unprecedented visibility and control.

ADVANCED REPORTING Visualize contact center metrics. Cross-reference data enterprise-wide. Deliver impactful insights.

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